Executive Summary
A multi-specialty hospital faced operational inefficiencies due to disconnected systems for patient records, billing, pharmacy, and inventory. By implementing Odoo ERP, we centralized hospital operations into one unified platform—covering patient registration, electronic medical records (EMR), pharmacy management, billing, and reporting. The hospital achieved improved patient care, streamlined workflows, and better financial control.
About the Client
The client is a leading multi-specialty hospital serving thousands of patients monthly. With multiple departments, pharmacies, and diagnostic units, the hospital required a modern ERP system to improve patient care, reduce manual work, and enhance operational visibility.
Challenges Faced
Manual Patient Registration
Delayed admissions and difficulty in maintaining accurate patient records.
Disjointed Billing Processes
Separate systems for consultations, lab tests, pharmacy, and room charges created billing errors.
Inventory & Pharmacy Mismanagement
Stockouts and overstocking of medicines led to financial losses.
Poor Appointment Scheduling
Manual scheduling caused overlaps and long patient wait times.
Lack of Data Visibility
No centralized reporting for patient flow, financials, or staff performance.
Compliance & Record-Keeping Issues
Difficulty in maintaining accurate patient history and meeting regulatory standards.
ERP Solution Implemented
We customized Odoo ERP for Hospital Management with healthcare-specific features:
Patient Registration & EMR
Centralized system for digital patient registration and electronic medical records.
Unified Billing System
Single invoice combining consultation, diagnostics, pharmacy, and room charges.
Pharmacy & Inventory Management
Real-time stock tracking, auto-reordering, and expiry alerts.
Appointment & Scheduling
Automated doctor and lab appointment management with online booking.
Hospital Dashboards
Real-time reporting on patient admissions, financials, and occupancy rates.
Compliance & Record Management
Secure medical history storage with role-based access to meet healthcare standards.
Implementation Journey
Requirement Study
Analyzed hospital workflows across departments.
System Design
Configured patient, pharmacy, billing, and EMR modules.
Integration
Linked pharmacy, diagnostics, finance, and appointments under one platform.
Pilot Run
Implemented at one department before hospital-wide rollout.
Training & Adoption
Conducted staff training for doctors, nurses, pharmacists, and admin teams.
Results & ROI
Results & ROI
Faster Patient Onboarding
Digital registration reduced waiting time by 40%.
Error-Free Billing
Unified billing eliminated discrepancies across services.
Improved Pharmacy Control
Stock visibility reduced wastage and expiry losses by 25%.
Efficient Scheduling
Automated appointments reduced patient wait time by 30%.
Data-Driven Management
Hospital dashboards enabled quick decision-making.
Better Compliance
EMR improved patient care and ensured regulatory adherence.
Conclusion & Future Outlook
With Odoo ERP, the hospital achieved digital transformation by unifying patient care, operations, and financial management. The next phase will include AI-driven patient diagnosis support, telemedicine integration, and IoT-based patient monitoring for enhanced healthcare delivery.
Join Us Today
Modern hospitals need digital solutions to provide better care and efficiency. With Odoo ERP, you can centralize patient records, billing, pharmacy, and compliance in one system. Contact us today to transform your healthcare operations.